Shipping policy

Last Updated: 18.08.2025

1. Delivery Methods

We ship all orders from our warehouse in Latvia. Currently, we deliver to Latvia, Lithuania, Estonia, Poland, Sweden, Denmark, Czech Republic, Germany, Belgium, Luxembourg, Netherlands, Slovakia, Finland, and Austria.
Delivery is made via DPD parcel lockers or DPD courier service.

2. Shipping Costs and Delivery Times

Latvia, Estonia, Lithuania

Delivery Method	Cost	Delivery Time after shipping	Returns*
DPD parcel locker	€3.50	1-3 working days	Free to DPD lockers
DPD courier	€5.00	1-3 working days	Free to DPD lockers

*See our Return Policy.

Poland

Delivery Method	Cost	Delivery Time after shipping	Returns*
DPD parcel locker	€4.50	2-4 working days	Free to DPD lockers
DPD courier	€6.00	2-4 working days	Free to DPD lockers

*See our Return Policy.

Sweden, Denmark, Czech Republic, Germany, Belgium, Luxembourg, Netherlands, Slovakia, Finland, Austria

Delivery Method	Cost	Delivery Time after shipping	Returns*
DPD parcel locker	€6.00	2-6 working days	Free to DPD lockers
DPD courier	€10.00	2-6 working days	Free to DPD lockers

*See our Return Policy.

3. Free Shipping

We offer free standard delivery on all orders over €60 to eligible countries.

4. Delivery Issues

If delivery attempts fail or the order remains uncollected after reminders, we reserve the right to charge the shipping costs and do not refund it.

5. Changes to This Policy

We may update this Return and Refund Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Please note that the terms outlined here are also reflected in our Terms of Service, which remain the governing document for your rights and obligations.

6.  Contact Information

If you have any questions about this Shipping Policy or our data practices, please contact us at:

Postal address: Oskara Kalpaka street 38A, Liepaja, LV-3405, Latvia
Email: service.valmira@gmail.com
Phone: +371 25695916
Contact Form: Contact Us